How to apply for a Debt Relief Order

By Editorial team · Updated 19 September 2026 · Applies to England

In short

To apply for a debt relief order, you must speak with a professional debt adviser who is approved to handle these cases. They will check your financial situation, help you understand the rules, and submit the application online for you at no charge.

What is a debt relief order

A debt relief order is a formal arrangement designed to help people who are struggling with money problems and cannot reasonably pay what they owe. This applies to England. When you enter this arrangement, you are given protection from the people and companies you owe money to, allowing you breathing space while your financial situation is assessed.

During the active period of the arrangement, interest and extra charges on your qualifying debts are frozen, and creditors are not allowed to demand payments or start court action against you. While you might worry about your financial future, getting professional guidance can help you understand if this path is right for you. You can also explore general assistance like Universal Credit if your income is low.

Check if you qualify for a DRO

To be eligible for this debt solution, you must meet strict conditions set by the authorities. The rules look at your total liabilities, the value of everything you own, and how much spare cash you have left over after paying essential household bills and everyday living costs.

  • You must owe a total amount that sits below the maximum financial ceiling permitted by the regulations.
  • Your savings and valuable belongings must be worth less than the allowed threshold.
  • Any vehicle you own must have a resale value below the designated car limit, unless it has specific disability adaptations.
  • Your remaining monthly budget after essential expenses must be very low or nonexistent.
  1. Gather your paperwork and list all the money you currently owe to different companies or individuals.
  2. Calculate your regular monthly income from wages, benefits, or pensions.
  3. List your essential monthly spending, including housing, food, and utility bills.
  4. Speak with an adviser to verify whether your numbers fit within the qualifying boundaries.

How much a DRO costs

One of the main benefits of this arrangement is that there is no charge to submit your application to the official authorities. The government removed the application fee, meaning you do not have to pay anything to the Insolvency Service to process your paperwork. Furthermore, approved debt advice organisations offer their guidance completely free of charge.

How to apply through an approved intermediary

You cannot complete or submit the application forms on your own. Instead, you must work alongside a trained professional known as an approved intermediary. These advisers work for authorized debt advice charities or organizations and are qualified to handle your paperwork securely and confidentially.

  1. Contact a recognized free debt advice agency to discuss your financial situation in confidence.
  2. Work through your budget, debts, and asset values with your assigned adviser so they can confirm your eligibility.
  3. Review the completed application details carefully to ensure every piece of financial information is accurate.
  4. Allow your approved intermediary to submit the finalized online application directly to the official receivers for review.

What happens to your debts once approved

Once your application is officially approved by the authorities, you enter a protected phase where creditors must halt all collection efforts and stop adding interest or charges to your included liabilities. You are required to follow certain conduct rules and restrictions during this time.

  • Most unsecured debts, such as credit cards, personal loans, overdrafts, and household utility arrears, are included and eventually written off.
  • Certain obligations, such as court-ordered fines, student loans, and child maintenance, cannot be included and must still be paid.
  • Details of your arrangement will appear on a public register and on your credit reference file for a defined number of years.

When the designated active period successfully concludes, the liabilities listed in your arrangement are fully discharged. This means you are legally freed from those debts and will never have to pay them back, giving you a fresh financial start.

Common questions

Can I keep my home if I apply?
No, you generally cannot get this order if you own a home or property, even if it is in negative equity.
What happens if I forget to include a debt?
You must inform the official receiver immediately if you discover a missed liability, but you cannot add new debts to an active order once approved.
Will bailiffs stop contacting me?
Yes, once your order is approved, bailiffs must stop trying to recover qualifying debts included in your application.
Who wrote this
Our editorial team, with AI assistance, from the official pages listed on this page. It was checked automatically for unsupported figures and copied text, but it has not yet been read by a person. If something looks wrong, please tell us.
Not advice
This is general information for England. What you can get depends on your circumstances — check with the organisation that runs the scheme before you act.