How to get a carers assessment

By Editorial team · Updated 19 September 2026 · Applies to England

In short

A carer's assessment is a free discussion with your local council about your caring role and how it affects your life. It helps you find practical support, equipment, and advice. Anyone who looks after someone else can request one.

What is a carer's assessment

This applies to England. If you regularly look after a relative, friend, or neighbor who needs help because of an illness, disability, or mental health condition, you are a carer. Juggling these responsibilities can be difficult, and you might find that your own health, work, and social life begin to suffer. A carer's assessment is a confidential conversation with your local council's social services team. It gives you the chance to talk openly about the impact that caring has on your daily life.

  • Discussing how your caring role affects your physical and mental health
  • Talking about whether you get enough sleep and time to relax
  • Reviewing how your responsibilities impact your job or studies
  • Exploring what practical help could make your routine easier

Many people do not see themselves as carers because they are looking after a partner or parent out of love. However, acknowledging your role is vital because it unlocks access to useful services and financial help, such as Carer's Allowance which provides £86.45 a week a week if you meet the criteria.

Who is eligible for an assessment

The rules for getting an assessment are very straightforward. Anyone who provides unpaid care for another person can request one from the local council. You do not have to be related to the person you look after, and you do not even need to live in the same house. It does not matter how many hours you spend caring or whether you share the responsibilities with other family members.

  • You provide unpaid care to someone who needs support
  • Your physical or emotional wellbeing is affected by your caring duties
  • You want to explore options for taking a break or getting training

How to apply for an assessment

Applying for an assessment starts with reaching out to the right department. You will need to contact the adult social care team at the local council where the person you care for lives. You can find their contact details easily using GOV.UK. When you get in touch, let them know clearly that you are an unpaid carer and would like to arrange a carer's assessment.

  1. Find your local council contact details online using GOV.UK
  2. Call or email their adult social care department to request your assessment
  3. Complete any initial self-assessment questionnaires they send you
  4. Choose whether you prefer a chat over the phone, at home, or at another location

Before the meeting takes place, it helps to keep a brief diary of what you do each day. Write down how often your sleep is interrupted, what tasks you handle, and any tasks you find difficult. This helps ensure you do not forget important details during your talk with the council worker.

What support you can get as a carer

Following your talk, the council will decide if your needs meet their eligibility criteria. If they do, they will work with you to create a written support plan. This plan details what services will be put in place to help you manage your caring responsibilities safely and maintain your own health and independence.

  • Access to replacement care or respite breaks so you can rest
  • Practical equipment like lifting aids or home adaptations
  • Training in first aid or safe lifting techniques
  • Direct payments to help pay for leisure activities or club memberships

You can also explore broader help for carers to see what other grants or benefits might be available to boost your household income. Knowing what support exists can give you much-needed peace of mind.

Getting help in an emergency

Emergencies can happen to anyone at any time, such as falling ill yourself or facing an unexpected family crisis. Planning ahead for a time when you might be unable to care is one of the best ways to protect both yourself and the person you look after. You should create a written contingency plan containing vital details like medication lists, GP contacts, and the names of friends or family who can step in.

  • Contact your local council's emergency duty team if urgent help is needed outside normal office hours
  • Ask your council about local emergency carer card schemes that provide a twenty-four-hour response service
  • Keep a bag packed with essential medications, documents, and instructions for the person you look after

When you have your assessment, always make sure to talk about emergency planning. Every carer should be asked about emergency arrangements and offered guidance on how to set up a reliable backup network.

Common questions

Do I have to pay for a carer's assessment?
No, the assessment itself is completely free of charge for anyone providing unpaid care.
Can I bring someone with me to the assessment?
Yes, you can bring a friend, family member, or an independent advocate to support you during the meeting.
Does the person I care for need to be present?
No, they do not need to be there. The assessment focuses entirely on your needs, health, and wellbeing as a carer.
What happens if I do not qualify for support services?
Even if you do not meet the criteria for funded support services, the council must still provide you with useful information, advice, and details of local support groups.
Who wrote this
Our editorial team, with AI assistance, from the official pages listed on this page. It was checked automatically for unsupported figures and copied text, but it has not yet been read by a person. If something looks wrong, please tell us.
Not advice
This is general information for England. What you can get depends on your circumstances — check with the organisation that runs the scheme before you act.