How to apply for Universal Credit

By Editorial team · Updated 18 September 2026 · Applies to England

In short

Universal Credit is a monthly payment to help with living costs if you are on a low income or out of work. You can check your Universal Credit eligibility and start your application online through GOV.UK. Make sure you have your details ready before you begin your claim.

Check your Universal Credit eligibility

Universal Credit is a regular payment designed to help with everyday living costs if you have little money coming in, are out of work, or cannot work due to health reasons. Understanding your Universal Credit eligibility is the first step before you apply. This applies to England. You will need to check basic rules about where you live, your age, and how much money you have saved.

If you share a home with a partner, you must make a joint claim together. Students and people with other benefits also have specific rules to follow. You can use an online benefits calculator to see if you might qualify before you start your application.

What evidence and documents you need to provide

When you apply, you must prove who you are and share details about your life. The DWP will ask for documents to confirm your identity, where you live, and what money you have. You might need to show your passport, driving licence, or utility bills to complete these checks.

If you rent your home, keep your tenancy agreement and rent details handy. You will also need to give clear facts about your bank accounts, savings, and any income you receive. Having these papers ready helps avoid delays with your claim.

  • Proof of identity such as a passport or driving licence
  • Details of housing costs and rent agreements
  • Information on savings, investments, and bank accounts
  • Records of any earnings or other money coming in

How earnings and work affect your claim

Your job and how much you earn each month change how much support you receive. If you work part-time or are self-employed, your payments will adjust based on your reported wages during each assessment period. Self-employed workers must show that their business is active and that they expect to make a profit.

If you earn wages, your payment reduces gradually as your earnings go up. You must report all money earned or paid out accurately. Missing details or failing to report changes can affect your payments or lead to problems with your claim.

Extra financial help and support available

You might be able to get extra money on top of your standard payment depending on your household situation. For example, parents can get support for children or help with childcare costs from registered providers. If a health condition stops you from working, you could receive additional amounts after an assessment.

You can also look into other types of assistance, such as Child Benefit or help with your housing costs. Check GOV.UK or speak with your work coach to find out what additional support applies to you.

How to start your claim online

  1. Go to GOV.UK and set up your online account
  2. Fill in your personal details, housing costs, and work history
  3. Submit your application and book a meeting with a work coach
  4. Check your online journal regularly for messages and tasks

Once submitted, you will usually need to attend a meeting with a work coach to discuss your commitments. Keeping up with these steps helps your claim move forward smoothly.

Common questions

Can I claim Universal Credit if I have savings?
You can only claim if your money, savings, and investments are below the limit. Check the current threshold on GOV.UK.
Do I need to visit a jobcentre?
Most people need to attend a meeting at their local jobcentre to talk to a work coach after applying online.
How often is Universal Credit paid?
It is usually paid once a month directly into your bank, building society, or credit union account.
What if I live with a partner?
You must make a joint household claim together, and your partner's income and savings will be included in the assessment.

Benefits in this guide

Calculators

Who wrote this
Our editorial team, with AI assistance, from the official pages listed on this page. It was checked automatically for unsupported figures and copied text, but it has not yet been read by a person. If something looks wrong, please tell us.
Not advice
This is general information for England. What you can get depends on your circumstances — check with the organisation that runs the scheme before you act.