How to claim Personal Independence Payment

By Editorial team · Updated 18 September 2026 · Applies to England

In short

To start your application, you can contact the Department for Work and Pensions (DWP) by phone or post. You will need to fill out a form about how your condition affects you, and you may be invited to an assessment. Check GOV.UK for current details.

1. Check if you are eligible for PIP when learning how to claim PIP

Learning how to claim PIP begins with understanding who can apply. This applies to England. If a long-term physical or mental health condition or disability makes everyday tasks or getting around hard, you might qualify for extra money. You can read more via help if you are disabled or ill to see what support exists.

Your savings or whether you have a job do not stop you from applying. The Department for Work and Pensions (DWP) looks at how your health affects your daily life rather than your bank balance. Always check GOV.UK for the current rules before you begin your application.

2. How to start your claim by phone or post

Once you know you want to apply, you need to contact the DWP to start the process. You can do this by calling their telephone line. An advisor will ask you some basic questions about who you are and how to reach you.

  • Your full name and current address
  • Your contact phone number
  • Your bank or building society details
  • Your National Insurance number if you have one

If you prefer, you can ask for a form to be sent by post instead. You can also check Personal Independence Payment on GOV.UK for more ways to get help with your application.

3. Filling out the how your disability affects you form

After you contact the DWP, they will send you a detailed questionnaire. This document asks specific questions about your health and how your condition impacts your everyday life. Taking your time with this paperwork is very important.

  1. Read through the whole questionnaire before writing anything down.
  2. Give clear examples of how your condition affects you on bad days as well as good days.
  3. Mention any help or equipment you need from other people to complete daily tasks.
  4. Send the completed paperwork back before the deadline listed in your letter.

You can get independent help from organizations like Citizens Advice if you find writing the answers difficult. Always check GOV.UK for instructions on returning your forms.

4. Preparing for your assessment

Once your questionnaire is returned, the DWP will usually invite you to a consultation. This meeting lets a health professional understand your situation better. You can bring a family member, friend, or carer with you for support.

  • Gather any letters from doctors or medical specialists that describe your condition.
  • Make a list of your daily medications and treatments.
  • Think about specific examples of tasks you find unsafe or painful to do alone.

The consultation can take place in person, over the phone, or via video call. Check your appointment letter for exact details. You can find guidance on GOV.UK to help you prepare.

5. How decisions are made and how to appeal

After the assessment, a decision maker at the DWP reads all your evidence and decides if you will receive payments. They will send you a letter explaining their choice and how long any financial help will last.

If you are still unhappy after that review, you can take your case further by appealing to an independent tribunal. Check GOV.UK for deadlines and steps on challenging a decision.

Common questions

How long does a PIP application take?
The time it takes can vary. Check GOV.UK for current processing times.
Can I work while claiming PIP?
Yes, you can get PIP even if you are working or have savings.
What if my condition gets worse?
You must tell the DWP straight away if there is any change in your personal circumstances or how your health affects you.
Can someone help me apply?
Yes, you can ask a family member, carer, or organizations like Citizens Advice to help you through the process.

Benefits in this guide

Who wrote this
Our editorial team, with AI assistance, from the official pages listed on this page. It was checked automatically for unsupported figures and copied text, but it has not yet been read by a person. If something looks wrong, please tell us.
Not advice
This is general information for England. What you can get depends on your circumstances — check with the organisation that runs the scheme before you act.