How to get help with energy bills

Check if you qualify for energy grants and help with energy bills

This applies to England. If you are worried about staying warm during the colder months, you might be able to get help with energy bills through various support schemes. You could qualify if you are on a low income, live in certain properties, or receive specific welfare benefits.

• The Warm Home Discount Scheme for winter bill support.
• Home energy-saving improvement grants.
• Support funds from your local council.

Check GOV.UK to see what criteria apply before you make an application.

How to deal with energy arrears

Falling behind on your utility payments can feel extremely stressful, but there is plenty of help available to get your account back on a stable footing. If you are facing growing debt, acting early is the best way to regain control.

1. Talk to your energy supplier immediately to discuss your financial situation.
2. Reach out to independent debt advice charities like Citizens Advice for guidance.
3. Agree on a manageable repayment plan that fits your household budget.

Your local council can also be a valuable point of contact for emergency cost-of-living assistance.

Getting help from your energy supplier

Your energy supplier has a responsibility to assist you if you are struggling to pay your gas and electricity costs. They can provide various practical solutions to ensure your home stays supplied.

• Temporary credit for prepayment meters if you cannot afford to top up.
• Fuel vouchers issued as a code by email, text, or letter.
• Customised payment arrangements suited to your circumstances.

Always ask your supplier how temporary credit works, as you will need to pay it back later.

Finding the best energy deal

Managing your household outgoings requires keeping a close eye on your everyday energy usage. While finding the best energy deal depends on market conditions, you can take proactive measures to lower your consumption.

• Review official guidance on GOV.UK for updates on automatic bill reductions.
• Look into insulation grants that lower the energy needed to heat rooms.
• Speak with consumer advice bodies for tips on cutting down daily usage.

Always check official comparison sources or talk directly to your supplier to explore available tariffs.

Grants for boiler replacements

Keeping your central heating system in good working order is essential for managing household expenses. If your boiler is old, inefficient, or broken down, you might be able to access support for home upgrades.

• The Energy Company Obligation for energy-saving home improvements.
• The Warm Homes: Local Grant for low-income households and specific areas.
• Insulation and heating grants provided via local council programmes.

Visit GOV.UK to view the full eligibility requirements before starting your application.